Terms of Service

Effective Date: September 27, 2025

Welcome to Call Suite! These Terms of Service ("Terms") govern your use of our platform and services ("Services"). By using Call Suite, you agree to these Terms. If you disagree, please refrain from using our Services.

1. Eligibility

You may use the Services if you:

  • Are at least 18 or the legal age in your region.
  • Have the authority to enter a binding agreement.
  • Comply with these Terms and applicable laws.

2. Accounts

To access some features, you need an account. You must:

  • Provide accurate, up-to-date information.
  • Protect your login credentials.
  • Notify us of any unauthorized use immediately.

3. Use of Services

You agree not to:

  • Use the Services for illegal, abusive, or fraudulent purposes.
  • Attempt unauthorized access to our systems.
  • Disrupt the Services' performance.
  • Misuse integrations or APIs for spam or harm.

We may suspend or terminate accounts for violations.

4. Subscription & Payments

Some Services require a subscription. Details on fees and billing are provided at sign-up. Payments must use approved methods, are non-refundable unless required by law, and may change with notice. Continued use after price updates signifies acceptance.

5. Free Trials

Trials may be offered for a limited time. Continued use post-trial may incur charges.

6. Intellectual Property

All content, trademarks, and technology are our property or our licensors'. You receive a limited, non-exclusive license to use the Services, but may not copy, modify, distribute, reverse engineer, or create derivatives without permission.

7. Customer Data

You own your submitted data ("Customer Data"). You grant us a limited license to process it for service delivery. We do not sell your data.

8. Third-Party Services

Integrations with third-party tools (e.g., CRM, WhatsApp) are subject to their terms. We are not liable for their availability or practices.

9. Confidentiality

Both parties will protect confidential information (business, technical data) and not disclose it except as legally required.

10. Service Availability

We target 99.9% uptime but cannot guarantee it. Downtime may occur due to maintenance or issues, and we are not liable for related delays or damages.

11. Disclaimers

Services are provided "as is" and "as available" with no warranties for reliability, fitness, or non-infringement.

12. Limitation of Liability

To the extent allowed by law, we are not liable for indirect damages, and our total liability is capped at fees paid in the prior 12 months.

13. Termination

You may stop using the Services anytime. We may terminate for violations. Post-termination, access ends, but obligations like payments and confidentiality persist.

14. Governing Law

These Terms are governed by [Insert Your Country] law. Disputes will be resolved in [Insert Your Jurisdiction] courts.

15. Changes to Terms

Updates will be posted with a new effective date. Continued use indicates acceptance.

16. Contact Us

For questions, contact: