Streamline Customer Support. Make Every Interaction Count

Call Suite CX boosts agent efficiency by 40% while cutting operational costs by 30%. Transform how you engage with customers today and beyond.

4.9/5
Customer Rating
1.3M+
Overall Calls
99.9%
Uptime
Call Suite CX Dashboard
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Why Choose Us

What Makes Call Suite CX Different

Discover the unique advantages that make us the preferred choice for forward-thinking businesses

Actionable Analytics

Track performance in real time with reports and dashboards that fuel smarter decisions.

Enterprise-Grade Security

End-to-end encryption, SOC 2 compliance, and GDPR-ready infrastructure keep your data safe.

Always Reliable

99.9% uptime backed by redundant cloud infrastructure and automatic failover systems.

Effortless Expansion

Establish your presence with easy number provisioning, giving you flexibility to grow where you need it.

Features

Powerful Features for Modern Call Centers

Everything you need to manage customer interactions efficiently and effectively

Inbound & Outbound Calling

Seamlessly handle both incoming and outgoing calls with predictive dialing and auto-answer.

Mute & Hold

Take control of conversations with the ability to mute or place callers on hold.

Dispositioning & Ticketing

Categorize calls, create dispositions, and generate tickets for efficient issue resolution.

Omnichannel Support

Engage customers across Chat, WhatsApp, Email, and SMS for a seamless experience.

Call Routing & IVR

Direct calls using customizable IVR menus and DTMF navigation.

Detailed Analytics

Gain insights into performance with customizable reports and real-time dashboards.

Seamless Integrations

Connect Call Suite CX with your existing tools for a unified workflow

WhatsApp Integration

Handle customer inquiries directly through WhatsApp Business API with full conversation history.

SMS Integration

Send appointment reminders, alerts, and marketing messages via two-way SMS.

Microsoft Dynamics

Capture and store call data directly in Dynamics Sales for seamless CRM sync.

CRM Systems

Integrate with popular CRMs to keep your customer records and call data always in sync.

Email Platforms

Connect your email tools to manage conversations and customer updates from one place.

Custom API Access

Build your own integrations using our robust RESTful APIs and webhooks.

Pricing

Simple, Transparent Pricing

Pay monthly or save 30% with an annual plan.

Monthly Annual (Save 30%)

Starter

$33
agent/month
  • Up to 5 agents
  • Inbound & Outbound Calling
  • Basic IVR & Call Routing
  • Call Recording (7 days)
  • Email & Chat Support
  • WhatsApp Integration
  • Advanced Analytics
Get Started

Enterprise

Custom
  • Unlimited agents & features
  • Dedicated Account Manager
  • 24/7 Premium Support
  • HIPAA/GDPR Compliance
  • Custom Workflows
  • Custom Reporting Dashboards
  • SLA & Uptime Guarantee
Contact Sales

Telephony Usage (Global Rates): Outbound calls from $0.01/min • SMS from $0.008/message • WhatsApp from $0.005/message. Rates vary by country.

Our Clients

Trusted by Industry Leaders

We’re proud to partner with leading organizations across multiple sectors

Industries

Trusted Across Industries

Call Suite CX is designed to meet the unique needs of various sectors

E-commerce & Retail

Boost satisfaction by 25% with omnichannel support and 30% faster order resolution.

Healthcare

Ensure HIPAA compliance, reduce no-shows by 15%, and improve patient engagement.

Financial Services

Reduce fraud by 20%, increase retention by 15%, and ensure regulatory compliance.

Customer Support

Streamline inquiries and issue resolution with efficient communication channels.

Benefits

Transform Your Business

Experience tangible benefits for your organization, customers, and agents

For Businesses

  • Improved customer satisfaction through seamless omnichannel support
  • Increased operational efficiency and reduced costs
  • Enhanced agent productivity with the right tools
  • Data-driven decisions with in-depth analytics

For Customers

  • Faster response times and efficient issue resolution
  • Multiple channels: voice, SMS, WhatsApp, email
  • Personalized interactions
  • 24/7 support with automated responses
Get Started

Request Your Personalized Demo

See how Call Suite CX can transform your customer service operations

One of our specialists will reach out within 24 hours.

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